DOW JONES Portable light
DESCRIPTION
Set Included: 1 Portable Lamp, 1.2m Micro USB Charging Cable
Material: Aluminum die-cast handle / PE plastic shade
Finish: Sandy Black / Sandy White
Water-resistant: Yes, IP44 Rated
TECHNICAL INFO
Dimension: 194mmØ (W) X 284mm (H)
Light Source:1.5W SMD LED 2700K 150 Lumen CRI 80
Dimmable: Yes, with 3 Step Dimmer Switch
Lighting Duration: 5 hours at 100% Brightness, 10 hours at 50%, 20 Hours at 25%
Charge Duration: 5 hours
Battery Life: 3 years (1000+ charges)
Shipping Policy and Delivery Times
Our lights are usually in stock and could be ready to ship within 3 working days.
If the model you are interested in is out of stock, it might take up to 25 days to have them available for dispatch.
Pacific Asia: 2 to 3 working days.
Europe & UK: 2 to 3 working days
Australia & New Zealand: 2 to 6 working days
US & Canada: 2 to 5 working days
Russia: 2 to 5 working days
Please get in touch with edencordlesslighting@gmail.com for additional locations or information on the delivery process.
Customs, Taxes & Duties
Customs, taxes and duties are not included in the price.
Each countries as special requirements and you might be eligible to pay some charges.
We are not responsible for those. We are happy to help in any way we can to reduce those costs by following your instructions.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
Returns
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email customer service at edencordlesslighting@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
Eden Cordless Lighting
Attn: Returns
12F, Unit F, Gee Tung Chang Ind Bldg
4 Fung Yip Street
Siu Sai Wan, HONG KONG
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Exceptions
Only for defective items, we will reimburse the delivery cost for returning the products.For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
Please note that we will only accept unused product in original packing and perfect condition.
Questions
If you have any questions concerning our return policy, please contact us at:
(852) 2896 0600
edencordlesslighting@gmail.com
Items will be refunded within 14 days
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